PLEASE READ OVER THE ENTIRE INSTRUCTIONS BEFORE PROCEEDING WITH ACTUAL INSTALLATION. IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS OF THIS WARRANTY, PLEASE DO NOT INSTALL "ALSTON" FLOORING.
(Please check for details on our website www.AlstonFlooring.com for up-to-date information and changes)
Pre-Installation Satisfaction Guarantee
ALSTON INC. has adopted the highest possible manufacturing standards for its premium floors well within the limitations of the natural materials, and, based on the accepted standards in the industry defect tolerances and variances of maximum 5% allowed. These allowances cover either natural defect within the raw-materials themselves, and/or defects that may take place in working specifically with natural materials. Within 30 days of purchase, PRIOR TO INSTALLATION, the Installer/Owner should perform a detailed product quality inspection. The User/Installer/Owner has the final responsibility pertaining to the inspection and acceptance of quality, grade, workmanship, surface-finish, color, and visual aspects of ALSTON’s floorings prior to installation. The responsibility is also applicable during his/her/their absence from the location of the installation(s). The installer must also utilize the product selectively and methodically. Floor material must be carefully checked and examined prior to installation; never install any damaged or visually defective boards. If for any reason the flooring is not acceptable at the time of final inspection, please DO NOT install the flooring and contact the seller or ALSTON INC. immediately and we will exchange the material until you are satisfied. However, once any floorboards are installed, they are deemed as accepted by the User/Installer/Owner.